AI’s greatest mathematical successes have come from answers to problems posed by a mid-20th century iconoclast. By examining ...

A new Premium beta feature lets you explore music, podcasts, and audiobooks by chatting with Spotify’s AI. A new Premium beta feature lets you explore music, podcasts, and audiobooks by chatting ...

In the 60 years that ELIZA has been influencing computation and culture, conventional accounts portray it as the earliest example of what we now call chatbots, one that could converse as an automated ...

A new Gartner survey finds customers are roughly three times more likely to turn to third-party GenAI tools than company chatbots for customer service issues. Customers aren't rejecting AI. They're ...

A critical flaw in Google's Dialogflow CX could have let an attacker with edit rights on one Code Block-enabled agent compromise other Code Block-enabled agents in the same Google Cloud project. From ...

Patients are increasingly turning to AI for health information. AI check-ins could help patients stay on track after visits. Human oversight remains key to trust in healthcare AI. Since 2024, ...

EY receives 400,000 job applications every year. Selecting the best employees—fairly, and at scale—turned out to require both an AI avatar and a team of artists.

We’ve all experienced the tendency of AI chatbots to tell us what we want to hear, but there are two other, more nuanced factors that help chatbots worm their way into human hearts. In addition to ...

Local governments in Central Oregon have rolled out artificial intelligence chatbots that they say have saved hours of staff time, help in combing through documents, synthesizing emails, generating ...

This year’s Digital News Report marked a notable milestone: for the first time, social and video networks overtook news publishers as a source of news globally. As audiences continue to migrate toward ...

About 60% of U.S. adults say they read AI summaries at the top of search engine results, while about 30% say they don’t, and 10% are unsure. When a Google AI Overview accompanies search results, ...

AI chatbots are being embraced by management that wants to spend less money on employees, and employees who want to lighten their workloads. But that all assumes the software can actually do the tasks ...